Energy Bill Assistance

If you are having trouble paying your energy bill, there are programs offering payment assistance and opportunities to reduce your home energy costs.

Home Energy Assistance Program

The Home Energy Assistance Program (HEAP) helps income-eligible customers heat and cool their homes. HEAP offers multiple forms of assistance, including paying for heating and cooling, cleaning and tuning of home heating equipment, and equipment repair or replacement.

If you have a heat or heat-related emergency, you must contact your HEAP Local District Contact for assistance.

Learn more about HEAP

Energy-Saving Opportunities

Reducing your home energy use and tapping into renewable power sources like solar can help lower your energy costs. Explore the resources and programs below to start lowering your energy bills.

• Community Solar: Subscribing customers receive credits every month on their electric bill for the energy generated by their portion of the community solar array. Subscriptions are short-term commitments – typically with no upfront costs – that allow renters or homeowners to benefit from solar without installing panels.
• EmPower+: Income-eligible households can receive no-cost and discounted home energy improvements, such as air sealing, insulation, and heat pumps.

Get Support and Assistance

• NY Energy Advisor : Renters and homeowners can save time finding the right offers now by visiting Energy Advisor for a customized list of programs and services to save energy and improve comfort at home.
• Regional Clean Energy Hubs: Teams of knowledgeable, community-based organizations can provide information and one-on-one support to better understand and navigate clean energy programs and opportunities.